you had to ship it back (shipping fee is on buyer's duty, we pay taxes on arrival) and we will ship you a new one with free shipping If your item was damaged during shipping there are 2 ways to solve this problem: All claims must be made within 5 days after recieving your item. Plz note that refund goes through Paypal and it takes a non refundable fee 4.8%. Once it was shipped out we cant close the order and refund you. You can request a cancellation if your order was not yet shipped. Mask craft is a kind of a hobby, so sometimes we have delays in despatch shipping, hope you understand this! If your parcel returns to us with mark "unclaimed" we could not refund you because there is high return fee we had to pay on post, so plz track your parcel and be able to get it than it arrives. Canada, Australia, New Zeland 3-6 MONTHS!!! Regular time overseas shipping is normally takes about 15-25 business days.ĬOVID time shipping from Russia can take MUCH MUCH more time. When item is shipped you will recieve e-mail message with tracking and all information. SHIPPING - worldwide - airmail with tracking number. As far as the maskmaking is our hobby we cant guarantee your mask will be ready for definite date, for example - Birthday, Convention, Halloween, Christmas and ect. Usually its 2 squares of foam at the front and top of mask.ġ0. All masks have special soft pads inside for comfortable wearing (for painted masks only!). 5 point attachement: 5 elastic straps 20mm width with adjustment of length and a cloth plate (check the last photo)ĩ. 2 point attachement: an elastic band 20mm width with adjustment of length and a strong plastic fastener Available mask attachements (selected when ordering): Used materials: polyurethane resin, acrylic paints, acrylic lacquer.Ĩ. Every mask is 100% hand made and hand painting (if painted mask ordered), the paintjob can be a bit different from mask to mask.ħ. All masks are made-to-order, we dont have ready or pre made masks.Ħ. Plz note we cant guarantee it will fit your face perfect - faces are different, people are different.ĥ. Mask size is 18 cm width by 26 cm height (18x26 cm). ready for wearing fully painted mask with 5-point attachement with soft pads includedĤ. ready for wearing fully painted mask with 2-point attachement with soft pads included the same but has 5-point attachement included (plz check the last photo on listing) the same but has 2-point attachement included (plz check the last photo on listing)
To complete it you need to sand it, to degrease, to putty small spots if needed, to prime it and to do a full paintjob, than add attachements and soft pads. its blank white mask without any painting, attachement or soft pads on it, just raw cast trimmed by edge. Time to make a mask ready for shipping now is approx 10 weeks. This is fan made wearable mask for cosplay purposes, we are amateur cosplayers, maskmaking is a hobby in spare time.Ģ. If you ordering without reading, its on your responsibility only!īuying a mask is like a buying clothes - for someone it will fit perfect, for other person - will not fit at all, plz dont forget it!ĪTTENTION!!! LONG WAITING ORDER!!! READ INFO BELOW!!!ġ. Please read carefully all info below before ordering! By placing an order you agree with all terms and conditions of our work.